Hipstr Privacy Policy

Hipstr Inc takes the privacy of our visitors and the security of their Personal Information very seriously. We provide this Privacy and Security Policy (“Policy”) because you have the right to know what Personal Information we collect, how it is protected and used, and the circumstances under which it may be disclosed.

If you have further questions regarding this Policy, please contact us:

  1. by email at operations@bookhipstr.com and include your name and telephone number or email or postal address so that we can contact you; or
  2. by letter to us at Hipstr Inc, Attn: Privacy Department, 244 5th Avenue M292, New York, NY 10001, making sure to include your name and mailing address or telephone number so that we can contact you.

To Whom This Policy Applies

This Policy applies only to websites operated by Hipstr Inc (collectively, “Site”). This Policy does not apply to affiliated entities of Hipstr Inc or to third parties.

In addition to our own websites and services, Hipstr provides technology that powers branded digital experiences, event registrations, kiosks, QR code activations, and other experiential marketing programs on behalf of Participating Brands (“Participating Brands”). When you interact with one of these experiences, Hipstr may collect, process, and store Personal Information solely as a service provider to the Participating Brand in accordance with our agreements with that Participating Brand and this Privacy Policy.

The Personal Information We Collect

Hipstr Inc only collects Personal Information that you voluntarily submit through our Site. “Personal Information” includes information such as your name, street and e-mail addresses, and telephone number(s). We use this information to send media that you requested from an event (IE Photo Booth photos), respond to your online queries, to keep track of customer feedback, and to improve our service to customers.

Personal Information Processed on Behalf of Participating Brands

Hipstr provides technology that powers digital experiences, event registrations, QR code activations, photo experiences, kiosks, surveys, and other experiential marketing programs on behalf of Participating Brands (“Participating Brands”).

When you participate in one of these experiences, Hipstr may collect and process Personal Information solely as a service provider or technology provider to the Participating Brand. The Participating Brand determines the purpose for which your Personal Information is collected and how it will be used, while Hipstr processes such information only as necessary to provide the requested services and in accordance with our agreements with the Participating Brand.

If you wish to exercise privacy rights relating to Personal Information collected during a Participating Brand's experience, you should contact that Participating Brand directly. Where appropriate, Hipstr will reasonably assist Participating Brands in responding to applicable privacy requests.

Uses of Personal Information

When you submit Personal Information or authorize the submission of Personal Information to the Site, you may be asked to decide how we may use your information. Unless we specifically tell you otherwise before you submit Personal Information, we will only use it to:

  1. Better understand your viewing habits, desires, and needs;
  2. Help us understand how we can improve our products, services, and website(s); and
  3. Contact you to ask for your opinion or willingness to participate in certain activities or events.

These options give you the opportunity to control the usage of your Personal Information by “opting out” of our systems. In the event you have not given permission for certain Personal Information to be posted or published on the Site, please contact us immediately:

  1. by email at operations@bookhipstr.com and include your name and telephone number or email or postal address so that we can contact you; or
  2. by letter to us at Hipstr Inc, Attn: Privacy Department, 244 5th Avenue M292, New York, NY 10001 making sure to include your name and mailing address or telephone number so that we can contact you.

If after opting-in to our marketing list, you no longer wish to be contacted, you may withdraw your consent by:

  1. clicking on the “unsubscribe” link in the email you received; or
  2. by email at operations@bookhipstr.com and include your name and telephone number or email or postal address so that we can contact you; or
  3. by letter to us at Hipstr Inc, Attn: Privacy Department, 244 5th Avenue M292, New York, NY 10001 making sure to include your name and mailing address or telephone number so that we can contact you.

Marketing Communications

Where you have provided your consent, Hipstr or the Participating Brand may contact you by email, SMS, or other communication channels regarding promotions, events, surveys, exclusive experiences, product announcements, or other marketing communications.

You may withdraw your consent at any time by following the unsubscribe instructions included in email communications or by replying STOP to SMS messages.

SMS & Mobile Communications

If you choose to opt in to receive SMS or MMS messages through a Hipstr-powered experience, you expressly consent to receive recurring marketing and informational text messages from the applicable Participating Brand. Message frequency varies depending on the program or promotion in which you enroll. Message and data rates may apply.

You may opt out of receiving SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information provided in this Privacy Policy.

Your consent to receive text messages is not a condition of purchasing any goods or services.

Use of Cookies

To improve your visit to our site(s), we may use “cookies” to obtain non-Personal Information (cookies are text information files that your browser places on your computer when you visit a website). We also automatically receive your computer's internet protocol (IP) address and browser “User Agent” string in order to provide us with information that helps us learn about your browser and operating system.

Even if you do not make an inquiry or purchase on our site, we have the ability to track usage of our website, including what pages are visited, what products are viewed, and the third-party sites that led you to our site. This information is not used to track information about individuals, but is used at an aggregate level to customize our site, improve the online experience, and plan advertising and promotions.

Sharing Your Personal Information With Others

Hipstr Inc will not use or share your Personal Information in ways unrelated to the uses described above unless we provide you with prior notice and give you an opportunity to change your usage preferences. Unless you give us prior consent or make a specific request, Hipstr Inc will not trade, sell, or share your Personal Information with any person or entity other than appropriate authorized individuals within Hipstr Inc and its subsidiaries, affiliates, and representatives, unless required by law or as disclosed to you before the information is collected.

Mobile Information Privacy

Mobile phone numbers collected through Hipstr-powered experiences are used only for the purposes disclosed at the time of collection.

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Hipstr may share mobile information with service providers that assist in delivering text messaging services, analytics, customer support, or other operational functions solely as necessary to provide the requested services and subject to appropriate confidentiality obligations.

Service Providers

Hipstr engages trusted third-party service providers to support the operation of our platform, including cloud hosting providers, analytics providers, messaging providers, payment processors, customer support providers, and other vendors necessary to operate and improve our services.

These service providers are authorized to process Personal Information only as necessary to perform services on Hipstr's behalf and are contractually obligated to safeguard such information.

How You Can Control the Use of Your Personal Information

To modify your Personal Information, contact us at operations@bookhipstr.com. We will make every effort to respond to your requests in a timely manner.

If you have already submitted Personal Information to Hipstr Inc or given permission for Personal Information to be submitted, posted, uploaded, or published, you may opt-out of Hipstr Inc's future use of that information by sending a specific email request to operations@bookhipstr.com. Upon receiving and verifying your request to the best of our ability, we will delete your Personal Information from our records.

There are known methods that spammers can use to hide their identity by using other people's email address to send out emails. If you have any question about the genuineness of an email you receive that appears to be from Hipstr Inc, contact us at operations@bookhipstr.com and do not furnish Personal Information in response to the email.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, deletion of, or restriction of certain Personal Information maintained by Hipstr.

Where Hipstr processes Personal Information on behalf of a Participating Brand, requests relating to that information should generally be directed to the Participating Brand. Hipstr will reasonably assist Participating Brands in responding to applicable privacy requests where appropriate.

Data Retention

Hipstr retains Personal Information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, enforce our agreements, and support legitimate business operations.

When Hipstr processes Personal Information on behalf of a Participating Brand, we retain such information in accordance with our agreements with that Participating Brand and applicable law.

Security of Your Information

The security of your Personal Information is very important to us. We use technical and managerial procedures appropriate to protect your Personal Information and prevent its disclosure outside Hipstr Inc and those service professionals with whom we do business. Only those authorized by Hipstr Inc or you will be granted access to your Personal Information.

In addition to careful consideration about what information you share and whom you share it with, we recommend that everyone develop good security habits. These include protecting and regularly changing your password, using computer virus protection, logging off when you finish using your computer, and considering the use of file or email encryption programs.

Children's Privacy

The Federal Trade Commission has established rules for website operators to make sure that children's privacy is protected while they're online. These rules, which went into effect on April 21, 2000, are part of the 1998 Children's Online Privacy Protection Act (“COPPA”) and Hipstr operates its Site in compliance with COPPA. For more detailed information on COPPA, please visit: http://www.ftc.gov/privacy/privacyinitiatives/childrens.html.

Enforcement of Policies or Consumer Concerns

If you believe Hipstr has not adhered to these practices or if you have any concerns related to the privacy of your Personal Information, please notify us by e-mail at operations@bookhipstr.com or write us at:

Hipstr Inc
Attn: Privacy Department
244 5th Avenue M292
New York, NY 10001

We will make every effort to investigate and correct the problem promptly.

Changes to This Privacy Policy

Hipstr Inc may modify or amend this Policy from time to time. Please check back regularly for updates.

Links to Other Sites

We provide links to affiliated entities, and on occasion to other sites we think you may enjoy. These sites operate independently of Hipstr Inc and have established their own privacy and security policies. For the best online experience, we encourage you to review these policies before submitting any Personal Information through these sites.

Consent to Transfer

Hipstr Inc is operated in Florida, United States. Please be aware that any information you provide to us will be transferred to Florida, United States. By using this Site and/or providing us with your Personal Information through this Site, you consent to this transfer.

Updates to This Policy

We will update this Policy from time to time to reflect changes in our business. If we change how we use your Personal Information or the purposes or entities for and to which we disclose your Personal Information we will post the policy change notification on the Site.

Our current Privacy and Security Policy was last updated Jun 26, 2026.